Shipping Policy

Delivery Coverage

Migen delivers products across India and currently services over 20,000+ Pin Codes.

Order Processing Timeline

  • Orders are generally processed within 48 working hours after confirmation.
  • Delivery timelines usually range between 2 to 10 business days depending on the location.

Estimated delivery timelines:

  • Metro cities such as Mumbai, Delhi, Bangalore, and Kolkata: Approximately 3 days
  • Other regions: Based on courier accessibility and serviceability

Delivery Delays

Delivery timelines may be affected due to:

  • Weather conditions
  • Natural calamities
  • Logistic disruptions
  • Remote location accessibility
  • Public holidays

Shipping Charges

  • Standard shipping charges may apply depending on the order type.
  • COD orders may attract an additional ₹70 fee.

Undeliverable Locations

In cases where a Pin Code becomes unserviceable after order placement:

  • Orders may be cancelled
  • Refunds for prepaid orders will be processed within 48 hours

Address Accuracy

Customers are requested to provide:

  • Complete shipping address
  • Correct mobile number
  • Accurate Pin Code

Orders cannot be modified once placed.

Delivery Attempts

Courier partners generally make up to 3 delivery attempts.

If delivery remains unsuccessful, our support team may contact you for assistance or rescheduling.

Multiple Product Orders

Orders containing multiple products may:

  • Ship separately
  • Have multiple tracking IDs
  • Arrive at different times

Damaged or Incorrect Deliveries

If you receive damaged products, incorrect products, or missing items, please contact:

  • Email: migenwellness@gmail.com
  • Phone: +91 7477877377

Customer Support

For shipping or delivery-related concerns, contact:

  • Email: migenwellness@gmail.com
  • Phone: +91 7477877377